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- W2291241036 abstract "The development of Information technology & Telecommunication (ICT) has been helping to change the world. Internet Banking also grows faster as an evolution of application technology on banking industry. For bank, Internet Banking can reduce costs, increase the speed of service, expand the market and improve overall customer service. From the customer’ perspectives, Internet Banking can give lower services fees, and allow customers to access and manage their account more conveniently, anytime and anywhere.Banking system helps to move capital from lenders to borrowers. Hence, Banks are taking import roles for developing countries. Especially in Vietnam, Banks are really trying to develop Internet Banking applications to give as many advances as for their business and customers. This research attempts to make a model for Internet Banking success for Banks in Vietnam.This research refers to previous researches about E-Commerce success model to propose an Internet Banking Success model for Banks in Vietnam. Examining drivers and inhibitors for technology in both internal & external organization has been researched by Quaddus and Achjira (2001) in E-Commerce success framework. In the other hand, Kuzic (2002) argued that Technology, Management, Business are three dimensions to make E-Commerce successfully. Then, it was conducted by sending questionnaires to 400 managers, employees who are working for Banks in Vietnam and received 368 valid answers. SPSS version 18 statistics software tool is used to analyze data. The research showed that Internet banking success in Vietnamese banking industry depends on Internal drivers, Internal impediments, External drivers, Technology, Management, Business elements. It also indicated a method to measure how Internet banking is success. The results of this study are hoped to be the efficient constructive sources for all banks in Vietnam to understand the driving and obstacle factors that influences on Internet banking success and apply supporting factors to take benefits and reduce obstacle factors for both banks and customers." @default.
- W2291241036 created "2016-06-24" @default.
- W2291241036 creator A5055358588 @default.
- W2291241036 date "2013-01-01" @default.
- W2291241036 modified "2023-09-27" @default.
- W2291241036 title "How to Make a Model for Internet Banking Success in Banks in Vietnam" @default.
- W2291241036 hasPublicationYear "2013" @default.
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