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- W2295763602 abstract "Manufacturing companies are heavily competing for the identification of new sources of value for the market, moving from a traditional transaction-based and product-centric orientation towards the provision of integrated solutions to their customers. In this context, Service Engineering, the discipline concerned with the systematic development and design of service and product-services, is gaining particular relevance for mastering the service lifecycle management of a product-service solution. This paper provides a contribution in this field with the description of a Service Engineering Framework platform to support the reengineering of the service offering in a multinational company operating in the power and automation industry, with the aim to provide a customized solution able to fulfill the specific customer requirements and at the same time to gain a better efficiency in the delivery of the service processes." @default.
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- W2295763602 date "2013-01-01" @default.
- W2295763602 modified "2023-09-26" @default.
- W2295763602 title "Engineering Product-Service Solutions: An Application in the Power and Automation Industry" @default.
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- W2295763602 doi "https://doi.org/10.1007/978-3-642-41263-9_27" @default.
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