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- W2295846140 abstract "How can the personal development of staff working in the IT Service Management arena keep pace with the ever changing environment in which they find themselves? Is ITIL the answer or is there more to it?" @default.
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- W2295846140 date "2011-11-08" @default.
- W2295846140 modified "2023-09-27" @default.
- W2295846140 title "Mastering ITIL - education for life or longer?" @default.
- W2295846140 hasPublicationYear "2011" @default.
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