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- W2310367380 abstract "One complaint often made by patients and carers is that they want and need to be kept better informed so that they can be fully involved in the decision-making process (Fallowfield et al, 2001). However, there is far more to helping someone become more aware of a complex or painful situation than simply imparting information (Fallowfield et al, 2002). The ‘craft’ or ‘art’ of good communication is most effectively learnt through experience and reflection.Carper (1978), in her theory about the elements of nursing knowledge, identified four areas:" @default.
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- W2310367380 date "2008-05-01" @default.
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- W2310367380 title "Key tips in communication skills: When giving information" @default.
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