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- W2313782830 abstract "We present an emotion-based model for responding to trust violations. By investigating the emotion of compassion, our model uncovers mechanisms for repairing the three core facets of relationship damage—positive exchange, perceptions of trustworthiness and feelings. It also integrates the three disparate theoretical approaches linked to these facets. The mechanisms we examine reveal the likely strength of trust repair processes ranging from partial repair to full restoration and even the strengthening of trust beyond initial pre- violation levels. In addition, our model explicates when compassion has the ability to pre- empt the need for trust by directly coordinating behavior and potentially undermining the likelihood of future trust repair. After presenting a basic model, we delineate the unique aspects of the model in terms of its implications for understanding how the cognitive, affective and behavioral aspects of compassion influence the ability of individuals to actively repair trust from different vantage points—that of transgressor, victim, and third party observer." @default.
- W2313782830 created "2016-06-24" @default.
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- W2313782830 date "2014-01-01" @default.
- W2313782830 modified "2023-09-27" @default.
- W2313782830 title "The 3 Faces of Compassion: Trust Restoration by Transgressors, Victims and Third Parties" @default.
- W2313782830 doi "https://doi.org/10.5465/ambpp.2014.17809abstract" @default.
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