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- W2315400001 abstract "The paper offers an empirical analysis on the service quality of the website of the Sun Moon Lake Scenic Area through questionnaires. The results show that the tangible factor, reactive factor, reliability factor and solicitude factor are the main factors that influence web browsers satisfaction. The tangible factor and solicitude factor influence browsers behavior, with the former determining the intention to revisit, and the latter determining intention of word-of-mouth. The research findings are significant for the design and development of traveling websites." @default.
- W2315400001 created "2016-06-24" @default.
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- W2315400001 date "2016-01-01" @default.
- W2315400001 modified "2023-09-28" @default.
- W2315400001 title "Empirical Research on the Service Quality of Traveling Websites" @default.
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- W2315400001 doi "https://doi.org/10.2991/mse-15.2016.51" @default.
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