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• W23168949 abstract "DOCUMENT RESUME CE 082 601 Kogan, Deborah; Koller, Vinz; Kozumplik, Richalene; Lawrence, Mary Ann Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building. Module 5: Building a Process for Continuous Improvement. Training Manual with Participant Workbook. Social Policy Research Associates, Menlo Park, CA. Employment and Training Administration (DOL), Washington, DC 1999-07-00 108p.; With assistance from Kimberly Doyle and Elaine Wood. Additional support provided by the California One-Stop Career Center System Task Force and the U.S. Department of Labor, Employment and Training Administration, Regions I, III, IV, VII, VIII, and IX. For additional modules, see CE 082 597-602. F-4957-500-80-30 For full text: http://usworkforce.org/onestop/pdf/partner5.pdf. Guides Classroom Learner (051) Guides Classroom Teacher (052) MF01/PC05 Plus Postage. *Agency Cooperation; Behavioral Objectives; Classroom Techniques; Cooperative Planning; Coordination; Delivery Systems; Educational Legislation; *Employment Services; Evaluation Criteria; Evaluation Methods; Federal Legislation; Guidelines; Labor Force Development; Learning Activities; Learning Modules; Lesson Plans; Linking Agents; Partnerships in Education; Program Evaluation; Program Implementation; *Program Improvement; *Systems Approach; Teaching Guides; Teaching Methods; Teamwork; *Total Quality Management; Workbooks; Worksheets *Continuous Improvement; Job Corps; Malcolm Baldrige National Quality Award; *One Stop Centers; Workforce Investment Act 1998 This document is part of a five-module training package to help employment and training service providers comply with the Workforce Investment Act (WIA) of 1998 and develop a one-stop training and employment services system. It consists of the participant workbook, trainer manual, and activity worksheets for a module on building a process for continuous improvement. The training manual presents a detailed lesson plan that includes step-by-step instructions for using the following tools and techniques to deliver the module: presenting overhead slides; having participants complete exercises; writing information on flip charts; using small group discussions; and using full group discussion. The workbook activities and worksheets are designed to achieve the following objectives: (1) show participants how to design and implement a continuous improvement process consisting of a cycle of four interrelated steps (plan, do, check, act) within a one-stop system; (2) teach participants to use various tools for identifying and analyzing performance problems; (3) teach participants to Reproductions supplied by EDRS are the best that can be made from the original document. establish and support process improvement teams; (4) train participants to apply continuous improvement tools (including Pareto diagrams, run charts, scatter diagrams, and fishbone charts) to the collaboration process itself; and (5) have participants draw on the Malcolm Baldridge criteria and Simply Better resource materials. (MN) Reproductions supplied by EDRS are the best that can be made from the original document. Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building Module 5: Building a Process for Continuous Improvement Trainer Manual with Participant Workbook Deborah Kogan, Vinz Koller, Richalene Kozumplik, and Mary Ann Lawrence U.S. DEPARTMENT OF EDUCATION Office of Educational Research and Improvement EDUCATIONAL RESOURCES INFORMATION CENTER (ERIC) O This document haa been reproduced as received from the person or organization originating it. O Minor changes have been made to improve reproduction quality. Points of view or opinions stated in this document do not necessarily represent official OERI position or policy." @default.
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• W23168949 title "Partnering for Quality under the Workforce Investment Act: A Tool Kit for One-Stop System Building. Module 5: Building a Process for Continuous Improvement. Training Manual with Participant Workbook." @default.
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