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- W2318147380 abstract "The paper aims at clarifying, specifying, and contextualizing the concept of organizational unlearning in the IS context. Based on the insights from general management literature, we define organizational unlearning as an intentional practice that organizations adopt to reduce the possible negative impacts of obsolete knowledge. Reviewing the IS literature based on the suggested definition, we identify four dominant views of unlearning, which are: individual forgetting, questioning and criticizing, stopping the application, and discarding. In order to expand and empirically ground the insights of the previous studies, we explore how organizations apply unlearning in the case of disruptive IT changes, through a multiple case study approach. The insight from the empirical study shows that organizations adopt a wide range of unlearning practices, in addition to practices that can be captured under the four views of unlearning in the IS literature. Moreover, our empirical investigation reveals six characteristics of the IS context which have direct bearings on applying unlearning practices. Synthesizing the results of the empirical study with the insights in the IS literature, we show how the conception of unlearning can be completed, specified, and contextualized in order to inform future studies in this area." @default.
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- W2318147380 date "2012-07-01" @default.
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- W2318147380 title "Managing Obsolete Knowledge: Towards a Clarified and Contextualized Conception of Unlearning" @default.
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- W2318147380 doi "https://doi.org/10.5465/ambpp.2012.87" @default.
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