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- W2319452944 abstract "This article deals with the specific character of the reception service organization, depending on the type of hotel and its classification. Reception service can be called the heart of the hotel, the center of the emerging issues and the center of guests’ problems solutions. Hotel organizational structure includes administrative, service, operational and support departments. The article investigates the improvement of hotel reception service." @default.
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- W2319452944 date "2013-06-19" @default.
- W2319452944 modified "2023-09-25" @default.
- W2319452944 title "Check–in Check–out: Improving the Management of Hotel Front Office Operations" @default.
- W2319452944 doi "https://doi.org/10.13187/es.2013.4.115" @default.
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