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- W2329156777 abstract "Representatives from seven public wastewater agencies conducted an engineering and capital improvement program benchmarking study. The study included performance benchmarking (cost comparisons) and process benchmarking (work practices). Performance benchmarking involved collection of costs for planning, design and construction phases of a project, with separate costs for consultants, in house labor (with benefits), other direct costs, and agency administrative and general expenses. Cost data were compiled for collection system and wastewater treatment projects of various sizes that were recently completed by each agency. This information was used to develop cost curves allowing each agency to compare their performance graphically with the other agencies and begin to ask questions about why the agencies are different. Process benchmarking was initiated by selection of major topics that were suspected as having significant impacts on the cost of implementing capital projects. The topics included project management and budgeting, authority levels, change order processing, partnering and dispute resolution, consultant procurement, construction contract approval and award, use of alternative capital delivery, records management, and construction inspection. The benchmarking team linked the process and performance data in an attempt to explain differences in cost efficiency. This paper focuses on the comprehensive and detailed evaluation done by the agencies in the area of capital project efficiency. The paper describes the process used to gather consistent data between the agencies. Selected results are presented in graphical form, and conclusions and lessons learned are provided." @default.
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- W2329156777 date "2000-02-14" @default.
- W2329156777 modified "2023-09-26" @default.
- W2329156777 title "Capital Improvement Program Benchmarking" @default.
- W2329156777 doi "https://doi.org/10.1061/40475(278)95" @default.
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