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• W2329374927 abstract "Program Evaluation: A Federal Agency’s Air Traffic Control Train-the-Trainer Program by Lisa M. Mercer MAS, Embry-Riddle Aeronautical University (ERAU), 2011 BSA, ERAU, 2005 Instructional System Development Graduate Certification, ERAU, 2013 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Education Walden University December 2015 Abstract In 2014, the Federal Aviation Administration (FAA) highlighted to the U.S. Senate the need to focus on air traffic control (ATC) training to meet job qualification and attrition rates within the career field. One U.S. Department of Defense military service assists the FAA in providing worldwide ATC services. This service is referred to as the agency throughout this paper to ensure confidentiality. The agency’s ATC career field manager echoed the FAA’s call for action in his 2014 Strategic/Action Plan. In August 2013, theIn 2014, the Federal Aviation Administration (FAA) highlighted to the U.S. Senate the need to focus on air traffic control (ATC) training to meet job qualification and attrition rates within the career field. One U.S. Department of Defense military service assists the FAA in providing worldwide ATC services. This service is referred to as the agency throughout this paper to ensure confidentiality. The agency’s ATC career field manager echoed the FAA’s call for action in his 2014 Strategic/Action Plan. In August 2013, the agency’s ATC trainer program was published. As of December 2015, the program had not been evaluated. The purpose of this study was to ascertain if the program facilitated the learning of critical ATC on-the-job training skills. An ad hoc expertise-oriented evaluation was conducted using the lenses of andragogy, experiential learning, and instructional system design (ISD). Purposeful sampling procedures were used to select 20 participants across the subgroups of supervisors, trainers, managers, and training developers from 7 focus sites. The semi-structured interviews queried 4 topical areas derived from Kirkpatrick’s 4 levels of evaluation model. Data collected via documents and interviews were analyzed using descriptive, emotion, eclectic, and pattern coding. Key findings indicated that the program was not developed compliant with ISD principles and did not promote adult learning as endorsed by andragogy and experiential learning theory. The implications for positive social change include providing stakeholders with data needed to make evidence-based decisions regarding the current and future state of the program. The evaluation report project can be shared with the FAA, an agency partner, and has the potential to create a platform for improved training practices focusing on optimum and successful adult learning transactions. Program Evaluation: A Federal Agency’s Air Traffic Control Train-the-Trainer Program by Lisa M. Mercer MAS, Embry-Riddle Aeronautical University (ERAU), 2011 BSA, ERAU, 2005 Instructional System Development Graduate Certification, ERAU, 2013 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Education Walden University December 2015 Dedication I dedicate this work to all past, present, and future agency air traffic controllers. Agency controllers provide service to aircraft in the global air traffic system during both times of peace and times of war. Air traffic controllers are highly specialized and routinely make split-second decisions that ensure the continued safety of millions of dollars in assets and human life. Air traffic controllers are meticulous and assertive decision makers who possess excellent real-time risk analysis skills and remain calm under extreme pressure. Moreover, agency controllers are a cohesive team that embodies the teamwork ethos both on and off duty. Once an agency controller, you are a teammate for life. Thank you to all my teammates for what you selflessly do every day for each other and the skies above without regard to personal gain or glory. In particular, thank you to the 20 agency controllers who shared their perspectives, experiences, and recommendations for this study. Acknowledgments To my biggest supporter, Michael, thank you for all the sacrifices you made in support of my doctoral dream. You are the rock to my storm, and without you, this would not have been possible. To our children, Raistlin and Regin, I am so proud of you little ones! May you aspire to always reach for the stars, always land on your feet, and always know I love you to Pluto and back a trillion times. To my parents, who never lost faith when I veered off course (more than once), thank you for having faith that I would find my way (eventually). Thank you for teaching me to value hard work and to never settle for mediocrity. To my grandparents, I will be forever grateful for all you shared about life, love, and God. To my sisters, you are amazing women who lift my spirits daily and inspire me to achieve great things by simply following your incredible example. Felisha, dear friend, I am happy we traveled this road together. It is time for a Gone with the Wind marathon! Sherry Jones and Colleen Geier, without your quirky jokes, I would have surely gone mad. Thank you to all the amazing agency supervisors I have had over the years. Trish Fisher, my first supervisor, thank you for encouraging me to take my first academic step all those years ago. Thank you to all my professors and dissertation committee members. Special thanks to Dr. Debra Beebe, my doctoral chair, who encourages all her M & M’s to never to give up even when the fog is thick and the shoreline is out of sight." @default.
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• W2329374927 date "2015-01-01" @default.
• W2329374927 modified "2023-09-27" @default.
• W2329374927 title "Program Evaluation: A Federal Agency's Air Traffic Control Train-the-Trainer Program" @default.
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