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- W2337842277 abstract "The Zimbabwe Water Forum provides a platform for Government and Development Partners to share international best practices in the water sector between Zimbabwe and other countries. The forum was formed through a partnership between the Ministry of Environment, Water and Climate, the Multi-Donor Trust Fund and the World Bank and is hosted by the World Bank’s Zimbabwe Country Office and the Urban WSS Thematic Group. Despite significant investment and technical assistance in water-supply infrastructure, the service delivery, operational efficiency, and financial sustainability of most water utilities in Africa remain poor. The public sector has failed to provide adequate water services in many developing countries, leading governments and their development partners to seek ways to reform and restructure their urban water and sanitation sectors in pursuit of sustainable improved performance. This Policy Note focuses on performance-based contracts as a reform approach that has created performance improvements for some water utilities in Africa. Of the many contributing factors to the crisis in water and sanitation, poor governance and low accountability have been identified as the leading causes of poor performance in surveys of water sector stakeholders. Performance contracts offer a solution to the governance problem. Performance contracting is an internal reform that utility managers and other stakeholders often prefer to more radical options such as management contracts. If performance contracts are well designed with clearly specified roles, responsibilities, targets, and incentives, they can be successful. Success also depends on the full support of the authorising ministry, and requires leaders on both sides to fulfil their responsibilities. Performance contracts will not achieve results if governance, transparency, and accountability are not firmly and positively addressed." @default.
- W2337842277 created "2016-06-24" @default.
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- W2337842277 date "2014-01-31" @default.
- W2337842277 modified "2023-09-24" @default.
- W2337842277 title "Enhancing water and sanitation services through performance contracts : lessons from Africa" @default.
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