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- W2339489251 abstract "The case study aims to identify the logistics operator specializing in road transport heavy loads possible operational risks, based on performance indicators. It is emphasized that organizations deploy performance indicators in operation in critical operations in order to mitigate the risks. The research method is exploratory, with data collection through semi-structured interview and participant observation, characterized as qualitative and quantitative. The results showed 22 risks for the carriage of heavy load observed in the control process through five performance indicators: Dead Lines, Specify Training, Service Level Agreement and Damages. It was concluded that the identification" @default.
- W2339489251 created "2016-06-24" @default.
- W2339489251 creator A5022449448 @default.
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- W2339489251 date "2015-01-01" @default.
- W2339489251 modified "2023-09-28" @default.
- W2339489251 title "Mitigação de riscos operacionais: estudo de caso em um operador logístico de transporte rodoviário de carga pesada" @default.
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- W2339489251 hasPublicationYear "2015" @default.
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