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- W2347195556 abstract "Background/Objectives: To provide a framework for improving the classification of customer reviews on products. Methods/Statistical Analysis: We propose an integrated framework for classifying the customer reviews based on the textual analysis with constraint-based association rules using ontology. It involves preprocessing the customer reviews including symbols and handling feature extraction. An improved K-Means algorithm with ontology is proposed to consolidate the reviews based on textual analysis method to handle reviews that represent at least one feature of the product. Findings: The empirical results reveal that the accuracy of the system increases with the use of ontology and modified K-Means algorithm, improving overall performance of the recommendation system. Combining preprocessing and ontology considerably improves the accuracy of classification of customer reviews. Applications/Improvements: The proposed approach can be used to recommend product based on users’ review. Keywords: Classification, K-Means Clustering, Ontology, Preprocessing, Recommendations, Review" @default.
- W2347195556 created "2016-06-24" @default.
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- W2347195556 date "2016-05-05" @default.
- W2347195556 modified "2023-09-27" @default.
- W2347195556 title "An Improvised Ontology based K-Means Clustering Approach for Classification of Customer Reviews" @default.
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- W2347195556 doi "https://doi.org/10.17485/ijst/2016/v9i15/87328" @default.
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