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- W2349291207 abstract "The ways of enhancing customer loyalty is now being a hottly discussed topic and remaining high degree of difficulty in marketing area.In this paper,the ways to enhance customer loyalty supported by CRM are carefully studied in terms of how to construct customer-aimed business flow,establishing customer database,providing completely services,analyzing customer and providing individual services.Through the analytical functions such as collection,integration and analyzing,CRM can be well used promote customer loyalty." @default.
- W2349291207 created "2016-06-24" @default.
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- W2349291207 date "2007-01-01" @default.
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- W2349291207 title "The Ways of Enhancing Customer Loyalty by CRM" @default.
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