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- W2349858184 abstract "The Congress of South African Trade Unions (COSATU) Workers' Surveys of 1998 and 2004 indicated a slight decline in perceptions of availability of government services for COSATU members in their areas of residence. This chapter discusses perceptions of service delivery by COSATU members over time by focusing mainly on the COSATU Workers' Survey of 2008. It considers action taken by COSATU members, given their growing dissatisfaction with service delivery. The 2008 survey shows that the majority of COSATU members do not participate in local government structures and in community protests to demand service delivery. The chapter ends with a consideration of the complex political reasons for the lack of community participation and failure to force the state to account; which amounts to COSATU members going back on their 2004 undertaking to participate in ongoing mass action, if the government fails to deliver. Keywords:COSATU Workers' Survey; local government; service delivery" @default.
- W2349858184 created "2016-06-24" @default.
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- W2349858184 date "2013-01-01" @default.
- W2349858184 modified "2023-09-28" @default.
- W2349858184 title "‘What would you do if the government fails to deliver?’: COSATU members’ attitudes towards service delivery" @default.
- W2349858184 doi "https://doi.org/10.1163/9789004214606_008" @default.
- W2349858184 hasPublicationYear "2013" @default.
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