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- W2350203804 abstract "Through analysing the challenges that the traditional Information Service of Academy libraties are confronted with in the network environment and its disadvantages,this paper puts forward the idea and technology of bringing in and transplanting CRM.The purpose is to reform the traditional information service,and to construct a new information system centered on customers to satisfy the increasing demands of individualized information on the part of customers." @default.
- W2350203804 created "2016-06-24" @default.
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- W2350203804 date "2008-01-01" @default.
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- W2350203804 title "Construction on the Information Service System of the Academy Libraries Based on CRM" @default.
- W2350203804 hasPublicationYear "2008" @default.
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