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- W2353644522 abstract "Through an in depth analysis of the inner logic relations viewed from service profit Chain of tourism enterprises,this thesis proves that staff devotion and customer identification are the development and upgrade on the basis of customer satisfaction,and both of them are the key factors to raise the customer loyalty with the mutual action between the front desk staff and customer,simultaneously enhancing the profit gain ability of the tourism enterprises.Some evaluating criteria are proposed in this article." @default.
- W2353644522 created "2016-06-24" @default.
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- W2353644522 date "2004-01-01" @default.
- W2353644522 modified "2023-09-24" @default.
- W2353644522 title "Satisfaction Degree,Staff Devotion Degree,Customer Identification Degree——Another Thinking about Profit Chain of Tourism Enterprises" @default.
- W2353644522 hasPublicationYear "2004" @default.
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