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- W2358674043 abstract "Customers has been regarded as an important resource of commercial banks.It is an important method to utilize customer resources to promote the core-competence by implementing customer relationship management(CRM). Therefore , it is necessary for our commercial banks to strengthen the cognition to the CRM, innovate management and re-construction business process, build the enterprise culture of customer benefits and satisfaction. Carry on an overall market investigation to explicit advantages in the meantime, make use of advanced data warehouse technique, build up a complete CRM data analyze system, provide difference service to different customers." @default.
- W2358674043 created "2016-06-24" @default.
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- W2358674043 date "2006-01-01" @default.
- W2358674043 modified "2023-09-28" @default.
- W2358674043 title "The Key Factors of Successfully Implementing CRM For Commercial Banks" @default.
- W2358674043 hasPublicationYear "2006" @default.
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