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- W2359162337 abstract "Service innovation has become the focus of innovation research and service management research from the end of 20th centu- ry.Construction of service innovation database based on large-scale survey study is the key to the progress in service innovation re- search.This paper presents 4 famous service innovation survey projects from 1980's,including survey phase,data characteristics,re- search outcome,etc.This introduction will be helpful to the efficiency improvement of domestic service innovation researches." @default.
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- W2359162337 date "2006-01-01" @default.
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- W2359162337 title "Construction and application of service innovation survey database" @default.
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