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- W2359616707 abstract "Objective To implement nurse-patient communication in clinical nursing to improve the professional level of nurses, and to prevent nurse-patient disputes. Methods The nurses were trained with nurse-patient communication skills, one year later 70 questionnaires including evaluation on nurses' knowledge to master communication skills were issued to doctors, 70 valid questionnaires back; 100 questionnaires concerned with patient satisfaction were issued to patients or their families, 98 valid questionnaires back; to be compared with the indicators of 2009. Results Nurses' knowledge of communication skills rose from 66.7% in 2009 to 95.7% in 2010; patient satisfaction rose from 74.5% in 2009 to 96.9% in 2010; nurse-patient disputes reduced from 5 cases in 2009 to one case in 2010, with statistically significant difference (P 0.050). Conclusion Good and effective nurse-patient communication can ensure effective implementation of nursing measures, promote patients' rehabilitation, and improve the quality of nursing service." @default.
- W2359616707 created "2016-06-24" @default.
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- W2359616707 date "2011-01-01" @default.
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- W2359616707 title "Application and Effect of Nurse-Patient Communication Skills in Clinical Nursing" @default.
- W2359616707 hasPublicationYear "2011" @default.
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