Matches in SemOpenAlex for { <https://semopenalex.org/work/W2360704612> ?p ?o ?g. }
Showing items 1 to 69 of
69
with 100 items per page.
- W2360704612 abstract "By taking food and beverage industry as research subject,the influence of the segmented dimension of service quality and perceived value on service loyalty is explored by structural equation method and the research shows that the influence of each segmented dimension of service quality on service loyalty is mostly realized by taking each segmented dimension of customer perceived value as the intermediary,that the service quality factor directly affecting service loyalty is only safety factor,that the empathy dimension of service quality has significant impact on each dimension of perceived value respectively,that tangible dimension has actively influence on the price,quality and social dimension of perceived value,that reliable dimension is related to sentiment dimension of perceived value,that response dimension is related to sentiment and quality dimension of perceived value and that all of society,sentiment and price dimension except quality dimension of perceived value have impact on service loyalty.Thus,the enterprises of food and beverage industry should specially emphasize the interaction between service employees and the customers,boost the sentiment communication between the employees and the customers and regard high-value service providing for the customers as an effective way raising service loyalty." @default.
- W2360704612 created "2016-06-24" @default.
- W2360704612 creator A5062557823 @default.
- W2360704612 date "2013-01-01" @default.
- W2360704612 modified "2023-09-27" @default.
- W2360704612 title "The Impact of Service Quality and Perceived Value on Service Loyalty——Exploration Based on Food and Beverage Industry and Segmented Dimension" @default.
- W2360704612 hasPublicationYear "2013" @default.
- W2360704612 type Work @default.
- W2360704612 sameAs 2360704612 @default.
- W2360704612 citedByCount "0" @default.
- W2360704612 crossrefType "journal-article" @default.
- W2360704612 hasAuthorship W2360704612A5062557823 @default.
- W2360704612 hasConcept C105795698 @default.
- W2360704612 hasConcept C111472728 @default.
- W2360704612 hasConcept C112698675 @default.
- W2360704612 hasConcept C138885662 @default.
- W2360704612 hasConcept C140781008 @default.
- W2360704612 hasConcept C144133560 @default.
- W2360704612 hasConcept C146897074 @default.
- W2360704612 hasConcept C162853370 @default.
- W2360704612 hasConcept C202444582 @default.
- W2360704612 hasConcept C2776291640 @default.
- W2360704612 hasConcept C2776967331 @default.
- W2360704612 hasConcept C2779530757 @default.
- W2360704612 hasConcept C2780378061 @default.
- W2360704612 hasConcept C33676613 @default.
- W2360704612 hasConcept C33923547 @default.
- W2360704612 hasConceptScore W2360704612C105795698 @default.
- W2360704612 hasConceptScore W2360704612C111472728 @default.
- W2360704612 hasConceptScore W2360704612C112698675 @default.
- W2360704612 hasConceptScore W2360704612C138885662 @default.
- W2360704612 hasConceptScore W2360704612C140781008 @default.
- W2360704612 hasConceptScore W2360704612C144133560 @default.
- W2360704612 hasConceptScore W2360704612C146897074 @default.
- W2360704612 hasConceptScore W2360704612C162853370 @default.
- W2360704612 hasConceptScore W2360704612C202444582 @default.
- W2360704612 hasConceptScore W2360704612C2776291640 @default.
- W2360704612 hasConceptScore W2360704612C2776967331 @default.
- W2360704612 hasConceptScore W2360704612C2779530757 @default.
- W2360704612 hasConceptScore W2360704612C2780378061 @default.
- W2360704612 hasConceptScore W2360704612C33676613 @default.
- W2360704612 hasConceptScore W2360704612C33923547 @default.
- W2360704612 hasLocation W23607046121 @default.
- W2360704612 hasOpenAccess W2360704612 @default.
- W2360704612 hasPrimaryLocation W23607046121 @default.
- W2360704612 hasRelatedWork W1764773057 @default.
- W2360704612 hasRelatedWork W1973845793 @default.
- W2360704612 hasRelatedWork W1999697037 @default.
- W2360704612 hasRelatedWork W2025561289 @default.
- W2360704612 hasRelatedWork W2046371758 @default.
- W2360704612 hasRelatedWork W2155951583 @default.
- W2360704612 hasRelatedWork W2183010697 @default.
- W2360704612 hasRelatedWork W2267559453 @default.
- W2360704612 hasRelatedWork W2323793239 @default.
- W2360704612 hasRelatedWork W2345393575 @default.
- W2360704612 hasRelatedWork W2523369671 @default.
- W2360704612 hasRelatedWork W2552906210 @default.
- W2360704612 hasRelatedWork W2737803768 @default.
- W2360704612 hasRelatedWork W2792697052 @default.
- W2360704612 hasRelatedWork W2898499120 @default.
- W2360704612 hasRelatedWork W2990620744 @default.
- W2360704612 hasRelatedWork W2999524701 @default.
- W2360704612 hasRelatedWork W3029832883 @default.
- W2360704612 hasRelatedWork W2184594491 @default.
- W2360704612 hasRelatedWork W2311934405 @default.
- W2360704612 isParatext "false" @default.
- W2360704612 isRetracted "false" @default.
- W2360704612 magId "2360704612" @default.
- W2360704612 workType "article" @default.