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- W2362552550 abstract "Customer knowledge management regards customers and knowledge as the core assets of corporations. So it can create and maintain core competence of corporations. Customer Knowledge Management is the platform and environment of implementing customer knowledge management. In this paper,the meaning of customer knowledge management is analyzed. Then the construction method of customer knowledge management system is researched from system function, structure and key technique, which puts forward a feasible way for the construction of Customer Knowledge Management System." @default.
- W2362552550 created "2016-06-24" @default.
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- W2362552550 date "2006-01-01" @default.
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- W2362552550 title "The Research about Construction Method of Customer Knowledge Management System" @default.
- W2362552550 hasPublicationYear "2006" @default.
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