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- W2364392323 abstract "Outlay,after-sale service,performance of employees,merchandise variety and price are important factors to influence customer satisfaction.Both of facility and environment have no significant relationship with customer satisfaction.The factors which influence customer satisfaction greatly has no significant relationship with customer loyalty.The factors which do not influence satisfaction,such as promotion and transport convenience,influence customer loyalty greatly.Customer satisfaction has a significant positive influence on customer loyalty." @default.
- W2364392323 created "2016-06-24" @default.
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- W2364392323 date "2008-01-01" @default.
- W2364392323 modified "2023-09-28" @default.
- W2364392323 title "An Empirical Reseach of the Relationship among Store Image,Customer Satisfaction and Customer Loyalty" @default.
- W2364392323 hasPublicationYear "2008" @default.
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