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- W2365089284 abstract "The workforce planning problem in a service center with multiple systems and cross-trained workers is investigated.The objective is to minimize the total hiring and switching costs subject to service level constraints through determining the proper types of workers,the proper number of workers and the proper assignment of the workers to the systems. Mathematical formulation is presented and a column generation heuristic is developed to solve large scale problems.The algorithm is illustrated by a numerical example." @default.
- W2365089284 created "2016-06-24" @default.
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- W2365089284 date "2008-01-01" @default.
- W2365089284 modified "2023-09-26" @default.
- W2365089284 title "THE WORKFORCE PLANNING IN A MULTI-SYSTEM SERVICE CENTER WITH CROSS-TRAINED WORKERS" @default.
- W2365089284 hasPublicationYear "2008" @default.
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