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- W2365356475 abstract "Objective To set a service enthusiasm evaluation index system of medical staffs in hospitals.Methods Based on literature research,the evaluation index system is used by taking KPI method,according to the thought about motivation and behavior-performance-mission and goal,and the system is assessed by using improved Delphi method.Results There are 3 dimensions in the service enthusiasm evaluation system,including work initiative,service quality and presentation to activities for public interests;the system is nearly completely agreed by experts except a few individual indicators which belong to II and III level index,with higher forecast precision.And it shows that the experts have better compatibility.Conclusion Setting service enthusiasm evaluation system is good for offering the probability of starting point and essential reference to promote the real service enthusiasm of medical staffs in hospitals." @default.
- W2365356475 created "2016-06-24" @default.
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- W2365356475 date "2012-01-01" @default.
- W2365356475 modified "2023-09-27" @default.
- W2365356475 title "Exploration of Setting Service Enthusiasm Evaluation Index System of Medical Staffs in Hospitals" @default.
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