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- W2366629632 abstract "In recent years,with the development of Chinese economy,tourism market grows so quickly,and more and more budget hotels have bee emerging.But how about service quality of these new form hotel,and what is the real expectation from domestic customers? Until now,no enough empirical evidence had been given by researchers.Selecting two leading budget hotels in China,Home inn and Jinjiang inn as survey samples,this paper makes an IPA analysis on the twenty six service quality attributes,then gives some suggestion on how to improve the customers satisfaction." @default.
- W2366629632 created "2016-06-24" @default.
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- W2366629632 date "2007-01-01" @default.
- W2366629632 modified "2023-09-26" @default.
- W2366629632 title "IPA On the Economy Hotel Service Quality in China——Based on the Survey of Home Inn & Jinjiang Inn" @default.
- W2366629632 hasPublicationYear "2007" @default.
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