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- W2373342122 abstract "Care management as a strategy for organising and coordinating services at the level of the individual user has to concentrate on the minutiae of interactions between helper and helped. In this, interviewing and counselling play a pivotal role, but before we consider these in some detail we need to look at other processes involved in care management, especially in the development and provision of the care plan or package of care. These include advocacy and user-involvement both of which require new approaches which build on established social work values. Additionally, the capacity to negotiate, with agencies, organisations and individual users and carers, is essential to ensure that appropriate services are made available. Some of the necessary skills and strategies for commissioning services are similar to those employed in community work and community social work outlined in Chapter 11. While it might seem strange to separate skills in community care from community work, to do so highlights that the policies of community care do not necessarily depend upon understandings of community work. It could be argued that notions of working with communities, of empowering individuals and groups, runs counter to the philosophy of community care which focuses on individuals with need, and recommends that these needs are met by individualised packages of care." @default.
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- W2373342122 date "1998-01-01" @default.
- W2373342122 modified "2023-09-27" @default.
- W2373342122 title "Advocacy, Empowerment and Negotiation" @default.
- W2373342122 doi "https://doi.org/10.1007/978-1-349-14748-9_4" @default.
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