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- W2375826625 abstract "Objectives: To continually improve medical quality management and increase patient’s loyalty. Methods: build telephone interview department and interviewed all discharged patients by telephone. Telephone interview staff answered patient’s question, misunderstanding and complain to smooth hospital patient relationship. Results: the general hospital satisfaction rate was continually increasing and harmonious hospital patient relationship be built. Conclusions: all discharged patient telephone interview smoothed hospital patient relationship and decreased medical dispute, increased patient’s loyalty and improved hospital vision." @default.
- W2375826625 created "2016-06-24" @default.
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- W2375826625 date "2008-01-01" @default.
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- W2375826625 title "Discharged patient telephone inter view: hospital and patient com munication" @default.
- W2375826625 hasPublicationYear "2008" @default.
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