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- W2376065987 abstract "The carrier's key-customer management system is management information system, based on the collection of key-customer information, marketing survey data, and the related data from business operation, billing system, CCS, etc. By building a quick response, full-scale, accurate key-customer service provisioning and complain processing channel to establish a completed key-customer service system. Based on the key customer profile, business revenue, and service activities, a completed key customer service satisfaction evaluation system, a return-on-investment evaluation system and a sales forecast and sales marketing strategic decision support system could be set up. This paper briefly introduces the functions, technical characteristics and operating system environment of the management system." @default.
- W2376065987 created "2016-06-24" @default.
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- W2376065987 date "2003-01-01" @default.
- W2376065987 modified "2023-09-23" @default.
- W2376065987 title "Telecom key-customer management system" @default.
- W2376065987 hasPublicationYear "2003" @default.
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