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- W2378618121 abstract "OBJECTIVE:To introduce the establishment and effects of secondary distribution program of performance-related pay in outpatient pharmacy of our hospital.METHODS:Through changing the dispensing process,refining division of labor positions,defining job responsibilities,resetting coefficient of performance-related pay,formulating rewards and punishment rules,changing the accounting rules and so on,the secondary distribution program of performance-related pay had been established in outpatient pharmacy,and then the program was evaluated with waiting time and satisfaction as index.RESULTS CONCLUSIONS:After the implementation of new distribution program,the average waiting time of patients who get the medicine is reduced from 8 min to 5 min.The satisfaction degree of patients to window service has been improved from about 91% to about 96%.New program manifests the principle of distribution according to work;the greater the contribution,the higher the pay;the better the contribution,the better the pay;give priority to efficiency with due consideration to fairness.The enthusiasm of pharmaceutical personnel's is fully aroused.Thereby the quality of service has been improved." @default.
- W2378618121 created "2016-06-24" @default.
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- W2378618121 date "2012-01-01" @default.
- W2378618121 modified "2023-09-25" @default.
- W2378618121 title "Practice of Program Reform on Secondary Distribution of Performance-related Pay in Outpatient Pharmacy of Our Hospital" @default.
- W2378618121 hasPublicationYear "2012" @default.
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