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- W2379345117 abstract "The information technology professional is regularly expected to work with colleagues in both IT and other areas of the organization. During these interactions, the IT employee is expected to conform to occupational or organizational norms regarding the display of emotion. How do these display norms affect the IT professional? This study examines an IT professional's emotional dissonance, the conflict between norms of emotional display and an employee's felt emotion. Emotional dissonance is studied as a factor of IT profes" @default.
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- W2379345117 date "2016-01-01" @default.
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- W2379345117 title "w3Xtcny r rhnoe Emotional Dissonance and the Information Technology Professional1" @default.
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