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- W2380453263 abstract "The article analyses the three reasons for which CRM cannot really improve relations with customers:enterprises pay more attention to profit than the relations with customers;enterprises neglect the quality of relations with customers;and some enterprises haven't customer relation strategy before they implement CRM.The corresponding measures are proposed to solve these problems." @default.
- W2380453263 created "2016-06-24" @default.
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- W2380453263 date "2002-01-01" @default.
- W2380453263 modified "2023-09-27" @default.
- W2380453263 title "How does CRM really improve relations with customers" @default.
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