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- W2382034302 abstract "This paper analyzed the necessity to build a customer Satisfaction indexes evaluation system in the library and discussed the basic principles in building such systems.The author has designed an evaluation approach of customer satisfaction.It is demonstrated that the test is practicable and effective by theanalysis of anexample." @default.
- W2382034302 created "2016-06-24" @default.
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- W2382034302 date "2006-01-01" @default.
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- W2382034302 title "Construction of an Evaluation System of Customer Satisfaction Indexes" @default.
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