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• W2382504158 abstract "Strategies for Reducing High Turnover Among Information Technology Professionals by Lawrence Arnold MSM, Troy University, 2005 BS, University of Maryland University College, 2004 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University May 2016 Abstract Organizations globally are spending millions of dollars replacing information technology (IT) professionals. IT professionals, who possess technical skills and competencies that interconnect business processes, are costly to replace. There are direct and indirect costs associated when an IT professional leaves, such as advertising fees, headhunting fees, and project delays. Lacking a firm understanding of the reasons why IT professionalsOrganizations globally are spending millions of dollars replacing information technology (IT) professionals. IT professionals, who possess technical skills and competencies that interconnect business processes, are costly to replace. There are direct and indirect costs associated when an IT professional leaves, such as advertising fees, headhunting fees, and project delays. Lacking a firm understanding of the reasons why IT professionals leave their positions, many business leaders do not have strategies for reducing turnover rates. Building on Herzberg’s motivation-hygiene theory and March and Simon’s process model of turnover, this exploratory multiple case study sought to identify the strategies that business leaders view as essential for retaining IT professionals. Semistructured interviews were conducted with 10 IT managers in the Houston, Texas, area; participants were selected using a purposive sampling technique. Thematic analysis revealed eight strategies for addressing turnover: compensation, opportunity and advancement, rewards and recognition, relationship with the supervisor and coworkers, training and development, communications, meaningful work, and flexible work schedule. Findings from this study may contribute to positive social change by providing business leaders with more insight about how they can retain IT professionals. The high turnover among IT professionals affects individuals, families, communities, organizations, and the economy. Implementing strategies to reduce turnover rates can help keep individual employees and their family members together and reduce the unemployment rates. Strategies for Reducing High Turnover Among Information Technology Professionals by Lawrence Arnold MSM, Troy University, 2005 BS, University of Maryland University College, 2004 Doctoral Study Submitted in Partial Fulfillment of the Requirements for the Degree of Doctor of Business Administration Walden University May 2016 Dedication First, I dedicate this dissertation to my parents, Trevor and Murlyn Arnold. My parents have been my biggest supporters and my role models. Mom and Dad, I am forever indebted for the loving support and the sacrifices that you have made. To my brothers and sister, Wayne, Conrad, Sheldon, and Sophia, thank you for your unconditional love. Finally, to my daughter, Cearra, I love you unconditionally and want you to reach for the stars. Second, I dedicate my dissertation to the citizens of Dela Vega City in Spanish Town, Jamaica. To the children attending Spanish Town Basic and Spanish Town Primary, I encourage you to dream big. My journey to achieve the highest level of education started there. Finally, I dedicate my dissertation to my amazing high school, St Catherine High. To the hardworking teachers and staff who kept me on the right path, I want to thank you. Mr. Kenneth Neal, this dissertation is for you. To all students, present, past, and future, I say, “Prayer and Work Conquer All,” go BLUE! Acknowledgments Without the significant mentorship and contributions made by several people in my life, this journey to attain the highest level of education would not be possible. First, a special thank you to my committee chair and mentor, Dr. Gregory Uche. Dr. Uche, your ability to lead by example got me through this program. Thank you to my second chair member, Dr. Jon Corey, and to my URR, Dr. James Savard, for encouraging and supporting me. A special thank you to my friends Tawanna Gallassero, Peter Burchenson, Dwight Forrester, Nadine Tigney, Eddie Pena, Christian Johnson, Dennis Cummings, Michael Cummings, Louis Cannady, and Stephen McPherson for their lifelong support. To my friend and mentor Dr. Wanda Jenkins, thank you for helping me get to the finish line. Colonel Kenneth Dunn, Lieutenant Colonel Rhonda Martin, Lieutenant Colonel Dan Baker, Sergeant Major Ronnie Harrison, Gunnery Sergeant Emeritto Gonzalez, and Gunnery Sergeant Lazano Black, thank you for mentoring me. Also, I would like to thank Corey Thompson, Chris Price, Wayne Mathis, Vernon Mathis, and Odette Christie for their support. Finally, I would like to thank each of the participants who participated in this study." @default.
• W2382504158 created "2016-06-24" @default.
• W2382504158 creator A5000378949 @default.
• W2382504158 date "2016-01-01" @default.
• W2382504158 modified "2023-09-23" @default.
• W2382504158 title "Strategies for Reducing High Turnover Among Information Technology Professionals" @default.
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