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- W2382513083 abstract "With the increasing number of power customers of SMEPC,it is required to establish the comprehensive customer value analysis system to get a full-scale knowledge of the customers and provide customized service for large customers,with the final aim of tapping the maximum benefit-making potential of customers for power enterprises.The index system of the comprehensive customer value assessment was achieved through survey and investigation,and the Analytical Hierarchy Process(AHP) was adopted to determine the weight of every index.Practice shows that the index system and the index weight determining method can be used as reference both in theory and practice for power enterprises to analyze the customer value." @default.
- W2382513083 created "2016-06-24" @default.
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- W2382513083 title "Establishing comprehensive customer value analysis system based on AHP" @default.
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