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- W2384304438 abstract "This paper uses the organizational sense-making and two-factor theory to investigate a successful chain restaurant organization in China.Our research result shows that the existing motivation attributes will transfer to hygiene attributes,thus it is critical for a company to continually provide new motivation attributes with ensuring the existing hygiene attributes simultaneously;while this sustained capability could achieve with the process of sense-making evolves." @default.
- W2384304438 created "2016-06-24" @default.
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- W2384304438 date "2014-01-01" @default.
- W2384304438 modified "2023-09-27" @default.
- W2384304438 title "Improving Service Quality through Organizational Sense-Making and Dynamic Service Attributes Managing" @default.
- W2384304438 hasPublicationYear "2014" @default.
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