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- W2388254845 abstract "The paper discusses the important position of customer's loyalty in the management strategy of an enterprise,evaluates the customer's loyalty and realizes that the customer's loyalty has relation to the enterprise existence and development." @default.
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- W2388254845 date "2008-01-01" @default.
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- W2388254845 title "Discussion on Service Quality Management Based on Customer's Loyalty" @default.
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