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- W2391246155 abstract "With the development of the transportation, transportation service quality became very important. Therefore, the crew members should do more and more work. According to characteristics of railway service enterprise, it was established Railway Service Quality Investigation and Analysis System by computer. Using Visual C++6.0 development tools and Microsoft sqlserver database to construct system, the System was used C/S model. It was set five kinds of evaluation index and made the questionnaire to hand out, then used mathematical methods to deal with the evaluation indicators, and eventually classified the service of the crew members. Passenger management department could reward or punish crew members, take reasonable measures for improving the quality of services and strategic adjustment." @default.
- W2391246155 created "2016-06-24" @default.
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- W2391246155 date "2009-01-01" @default.
- W2391246155 modified "2023-09-24" @default.
- W2391246155 title "Design of Railway Crew Member Quality Investigation and Analysis System" @default.
- W2391246155 hasPublicationYear "2009" @default.
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