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- W2391677870 abstract "In order to solve the problem of customers' classification in customer relationship management (CRM),fuzzy clustering is used. Purchasing abilities of customers are descried as data matrix. And the similarity is descried as clustering cause. Fuzzy clustering algorithm is used to get relative degree of belong to classify customers. According to selling principles, a kind of new fuzzy clustering algorithm is put forward to decide characteristic function." @default.
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- W2391677870 title "Study of Fuzzy Clustering Algorithm Using in CRM" @default.
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