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- W2392136908 abstract "ACSI is a measuring tool for external performance of an organization,which is widely adopted in the world,including public organizations.Based on ACSI and its application to public organizations,this paper offers a design of public satisfaction test model and index system which is appropriate for public organizations in our country." @default.
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- W2392136908 date "2007-01-01" @default.
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- W2392136908 title "Public satisfaction test based on ACSI a study on model and index system" @default.
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