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- W2393096231 abstract "Bounded by the contract with the Customer's Business Dept., Dalian Communication Corp of China Netcom Corporation, we have developed the application system for customer relation management. This paper describes its software design, employing B/S framework and the technology of data warehouse and data mining. Comparing with conventional software in the same area, the system is characterized in connecting with the enterprise' business intimately and integrating with the original OA system and ERP system effectively. The validity of the system is verified by running practice." @default.
- W2393096231 created "2016-06-24" @default.
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- W2393096231 date "2004-01-01" @default.
- W2393096231 modified "2023-09-23" @default.
- W2393096231 title "Development of the application system for customer relationship management" @default.
- W2393096231 hasPublicationYear "2004" @default.
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