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- W2393720670 abstract "In a notebook design,most of components and modules are built internally,and can not change them easily by end user. So all those component and module vendors should provide efficient and in-time technical support to notebook designers after the project kicked off.Meantime the support engineer should track the project schedule and progress.If there is any technical data or product information update,the vendor should inform designers through support engineers.So a support engineer's major duty is keeping product technical information update,help designer fix related product issue,reduce risk and cost.In this article,we will analysis and discuss current performance evaluation system of support engineers,and the problems in this system.Finally,we will provide a reasonable improvement solution." @default.
- W2393720670 created "2016-06-24" @default.
- W2393720670 creator A5004478176 @default.
- W2393720670 date "2010-01-01" @default.
- W2393720670 modified "2023-09-23" @default.
- W2393720670 title "The analysis of Technical Support Engineer's performance evaluation system" @default.
- W2393720670 hasPublicationYear "2010" @default.
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