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- W2402305758 abstract "From the Publisher:This timely, concise report explains total quality control, its adaptation from manufacturing and its application to information services including operations, systems development and end-user computing. Case studies by IS executives examine Texas Instruments' total quality culture, Motorola's Six Steps to Six Sigma and Federal Express' focus on systems availability." @default.
- W2402305758 created "2016-06-24" @default.
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- W2402305758 date "1991-01-01" @default.
- W2402305758 modified "2023-09-24" @default.
- W2402305758 title "Total Quality Management in Information Services" @default.
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