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- W2466702418 abstract "This chapter summarises the evidence available about the role of communication skills in responding to error. It gives a practical perspective on how communication impacts on error, what types of communication minimise error and how communication can benefit patients when errors happen." @default.
- W2466702418 created "2016-07-22" @default.
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- W2466702418 date "2015-11-06" @default.
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- W2466702418 title "Responding to Medical Error and Complaints" @default.
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- W2466702418 doi "https://doi.org/10.1002/9781118728130.ch17" @default.
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