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- W2476110250 abstract "This paper studies how an e-tailer determines the optimal promised delivery lead time (PDL) in online retailing where not only the market demand but also the customer returns are PDL-sensitive. We first analyze the general model where the actual realized lead time t is a random variable. Further, we consider a special case where t follows uniform distribution for more specific analyses. Finally, by conducting sensitivity analyses we show the effects of different parameters, including the return sensitivities to demand and the delay, on the decision of PDL and the total profit and give some managerial insights for the e-tailers." @default.
- W2476110250 created "2016-08-23" @default.
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- W2476110250 date "2016-01-01" @default.
- W2476110250 modified "2023-10-13" @default.
- W2476110250 title "Optimal Promised Delivery Lead Time for E-Tailers with Delay Dependent Customer Returns" @default.
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- W2476110250 doi "https://doi.org/10.2991/978-94-6239-180-2_24" @default.
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