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• W247634916 abstract "I. INTRODUCTION Attorneys use the client interview as a means of gathering necessary for counseling their clients. (1) Prior to the advent of the telephone, face-to-face interviews between attorney and client were typically the way that was exchanged. (2) Today, attorneys have several communication tools at their disposal for gathering from clients: face-to-face interviews, mailings, and the use of the telephone, facsimile, and electronic mail. The Internet (3) has been touted by many for its ability to connect people to sources and with relative ease. (4) It should come as no surprise, then, that attorneys also are jumping on the technological bandwagon. (5) Nevertheless, despite advantages such as speed and efficiency, communication via the Internet is largely impersonal. (6) Can attorneys, who are already maligned for their indifference to clients' needs, (7) afford to be even more impersonal via the convenience of electronic communication? This Note will analyze the potential impact that messages transmitted over the Internet and Intranets (8)--specifically, legal advice that lawyers give clients--will have on attorney-client communication. The different uses by lawyers of the Internet and Intranets will be discussed in the context of the overall effect such uses may have on attorney-client communication. After all, lawyers, optimally, should be effective communicators, (9) so the notion of just what constitutes effective communication will be given more than a cursory review. Part II will provide brief background on of Intranets that will highlight the characteristics that distinguish Intranets from the Internet. The various ways that attorneys in firms and corporations use Intranets will be discussed. As will become evident, Intranets hold both promise and the potential for pitfalls depending on how they are used. Part III will expand on the analysis. Various uses of the Internet and Intranets, particularly as lawyer-client communication devices, will be discussed and analyzed. These uses include the facilitation off (1) the furnishing of legal information via the Internet to a web-site visitor, (2) Internet or forums where corporations and firms can communicate with, and provide case statuses and updates to, their clients, (3) the gathering of initial from potential clients, (4) instant messaging between attorneys and their clients, (5) mediations between litigants, and (6) on-line client access to their files, including all relevant legal documents and filings. Part IV analyzes the inevitable ethical concerns that arise when firms and corporations use the Internet and Intranets as a communication and informational tool. Significantly, attorney-client privilege issues and confidentiality concerns may arise from such uses. Finally, the Note will conclude by analyzing the extent to which the medium (on-line communication) and the message (legal advice) match up to facilitate effective communication between attorney and client. (10) II. INTRANET USE BY FIRMS AND CORPORATIONS Today, the popularity of Intranets with corporations is unmistakable. (11) By way of background, the term Intranet was introduced to and recognized by the public only as recently as 1994. (12) Although the terminology is recent, the technology associated with the construct dates back to the origins of the Internet. (13) Organizations value Intranets because through privacy mechanisms known as firewalls (14) they can keep about their operations secure and isolated from Internet users. (15) Perhaps surprisingly, they are also relatively inexpensive and easy to set up. (16) Intranets have also become popular with corporations (as well as law firms) primarily because of the ease with which can be shared and accessed. Indeed, Intranets facilitate learning about a company's practices by making the knowledge of the company available for all employees. …" @default.
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• W247634916 date "2001-06-22" @default.
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• W247634916 title "Legal Advice Given over the Internet and Intranet: How Does This Practice Affect the Lawyer-Client Relationship?" @default.
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