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- W2492038135 abstract "Companies have invested increasingly in communication technology since the early 1990s. In 1991, America’s service sector companies spent over $100 billion on hardware, equal to more than $12 000 per information worker (Roach, 1991). Assuming that companies spend their resources wisely, it is tempting to conclude that higher expenditure on communication technology will increase a firm’s overall performance. Yet many authors claim that the benefits of these new technologies are at best disappointing (Loveman, 1988; Mahmood and Mann, 1993). Communication technology has failed to yield significant gains in productivity – known as the productivity paradox (Pinsonneault and Rivard, 1998)." @default.
- W2492038135 created "2016-08-23" @default.
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- W2492038135 date "2001-01-01" @default.
- W2492038135 modified "2023-09-27" @default.
- W2492038135 title "Communication Technology and Success" @default.
- W2492038135 doi "https://doi.org/10.1057/9780333985670_5" @default.
- W2492038135 hasPublicationYear "2001" @default.
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