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- W2497900518 abstract "Organizations constantly strive to improve the richness and reach of their knowledge resources to ensure optimal performance of their employees in their job functions. Some of the techniques that organizations have used in the past have included state-of-the-art search engines, creating a directed navigation by mapping content to employee transactions, and incorporating user experience design heuristics. Search engine improvement is reputed to be the most used technique, even though its effectiveness in organizational knowledge management systems has not been confirmed. With more and more organizations now having a mobile employee base, there is now a need to provide employees access to organizational resources anytime and anywhere. This chapter provides insight into some of the challenges in organizational knowledge management systems and the implications of designing a mobile system. It proposes some heuristics on designing a knowledge management system for mobile systems and proposes a framework to validate it against available user acceptance models." @default.
- W2497900518 created "2016-08-23" @default.
- W2497900518 creator A5070387146 @default.
- W2497900518 date "2014-01-01" @default.
- W2497900518 modified "2023-09-26" @default.
- W2497900518 title "“From Clicks to Taps and Swipes”" @default.
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- W2497900518 doi "https://doi.org/10.4018/978-1-4666-4566-0.ch010" @default.
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