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• W2499664041 abstract "Previous research has defined three main types of value creation processes including (1) firm value creation, (2) customer-firm join value creation, and (3) customer value creation (Dong et al. 2008). Although the customers–customer interaction is highly emphasized in establishment of individuals’ experience in service encounters including online platforms, it is ignored in the value co-reaction process." @default.
• W2499664041 created "2016-08-23" @default.
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• W2499664041 date "2016-01-01" @default.
• W2499664041 modified "2023-09-27" @default.
• W2499664041 title "Customer Value Co-creation in Social Media: Conceptualization and Antecedents" @default.
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• W2499664041 doi "https://doi.org/10.1007/978-3-319-26647-3_180" @default.
• W2499664041 hasPublicationYear "2016" @default.
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